Returns

We do not offer exchanges.

Returns

If you are not 100% satisfied with your purchase, we are happy to help. You may return your products within 14 days of receipt. The product must be returned in perfect original sale condition, in the original packaging.
Customers are responsible for the return shipping costs.
For any questions regarding returns, please contact us at our email, ptexclam@gmail.com.

Refund payment

Refunds will be issued via the original payment method within 14 days of receiving the returned items.

Defective items

If any of your items are defective or not as described, you have the right to return them within 14 days of receipt for a refund. We will cover the cost of any return shipping for products that are defective or not as described.